Privacy Policy

Privacy Policy

Data Protection and Privacy Policy

  1. Introduction
  2. The purpose of this policy is to explain how Grave Tending and Flowers By Jo collects, protects, and uses personal data. Grave Tending and Flowers By Jo is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.
  3. What Types Of Personal Data Does Grave Tending and Flowers By Jo Collect?

Grave Tending and Flowers By Jo needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. Grave Tending and Flowers By Jo also has access to personal data that is generated over the Network utilised by Grave Tending and Flowers By Jo services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Grave Tending and Flowers By Jo may also collect financial information about Grave Tending and Flowers By Jo customers and end users from third parties to enable Grave Tending and Flowers By Jo to assess its risks in granting credit terms and contact information about organisations Grave Tending and Flowers By Jo considers may be interested in Grave Tending and Flowers By Jo products and services.

  1. How Does Grave Tending and Flowers By Jo Obtain Personal Data?

Grave Tending and Flowers By Jo obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Grave Tending and Flowers By Jo website); from third party list brokers; from resellers who pass on personal data to Grave Tending and Flowers By Jo about end users; and directly from the Network utilised by Grave Tending and Flowers By Jo services.

  1. How Does Grave Tending and Flowers By Jo Use The Personal Data It Holds?

4.1 Providing and Improving the Grave Tending and Flowers By Jo Service

Most of Grave Tending and Flowers By Jo’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Grave Tending and Flowers By Jo may also use personal data to improve on the level and type of service Grave Tending and Flowers By Jo offers to its customers. As part of this interest in improving the service provided Grave Tending and Flowers By Jo may process personal data for the purposes of sales analysis and customer usage statistics.

4.2 Direct Marketing

Grave Tending and Flowers By Jo may from time to time inform its customers, end users and potential customers about Grave Tending and Flowers By Jo and Grave Tending and Flowers By Jo affiliate products and services and other information Grave Tending and Flowers By Jo feels may be of interest.

Customers and other recipients of information from Grave Tending and Flowers By Jo may indicate at the time they first place an order with Grave Tending and Flowers By Jo whether or not they wish to receive such information or at any later time by simply contacting Grave Tending and Flowers By Jo as indicated in paragraph 9 below.

  1. To Whom Does Grave Tending and Flowers By Jo Disclose Personal Data?

As a general rule, Grave Tending and Flowers By Jo does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Grave Tending and Flowers By Jo is under an obligation by law to disclose personal data or where Grave Tending and Flowers By Jo has contracted with third parties to assist in providing services to Grave Tending and Flowers By Jo customers such as for delivery, installation and systems support services.

  1. How Does Grave Tending and Flowers By Jo Protect the Personal Data it Holds?

Grave Tending and Flowers By Jo takes customer confidentiality and security very seriously. Grave Tending and Flowers By Jo has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Grave Tending and Flowers By Jo. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.

Grave Tending and Flowers By Jo will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.

  1. Customers’ Rights

The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Grave Tending and Flowers By Jo specific rights to access and rectify personal data held about them. These include the right to:

7.1  obtain from Grave Tending and Flowers By Jo, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;

7.2  request the deletion or rectification of personal data which is inaccurate; and

7.3  as explained in paragraph 4.2 above to object to any unsolicited information sent by Grave Tending and Flowers By Jo regarding promotions or new products and services.

  1. Contact Details

If any individual wishes to contact Grave Tending and Flowers By Jo regarding the personal data held about them or has any other question about Grave Tending and Flowers By Jo’s data privacy procedures, they should direct an email to gravesflowersbyjo@gmail.com or send a letter to the 15 High Street, Hadleigh IP7 5AG.

  1. Policy Updates

As part of Grave Tending and Flowers By Jo’s commitment to compliance with data privacy requirements, and to reflect changes in Grave Tending and Flowers By Jo’s operating procedures, Grave Tending and Flowers By Jo may update the terms of this policy from time to time and will post the revised policy on this page.

Cookies

Our sites use some unobtrusive cookies to store information on your computer.

Some cookies on these sites are essential, and the site won’t work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site.

How to remove cookies

Grave Tending and Flowers By Jo will not use cookies to collect identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains information on how to do this on the most popular browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of Grave Tending and Flowers By Jo website.

List of Main Cookies Used:

Some anonymous log-file information that is collected automatically:

– Your IP address

– Your browser and operating system

– The date and time of your visit

– The pages you request

– If you followed a link to our sites, the previous web site visited

This information is used to analyse overall patterns of web site use

By visiting our sites you agree to Cookies being used.

For more information on our Cookie Policy, please visit this Cookie Policy page.

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